Terms of Sale:

1: This online store provides electronic receipts for the protection of the legitimate rights and interests of both buyers and sellers of transactions

2: If there are after-sales problems with the product, you need to provide an electronic receipt from the online store or have completed online maintenance

Exchange Policy:

1: Exchange Policy:

If the product has quality problems (except for man-made damage), the customer needs to send an email to lifecare@iwizoffice.com,within seven days after receiving the goods, and attach the purchase receipt and photos/videos of the relevant quality problems. After the customer service confirms that the situation is true, it can be replaced free of charge, which generally takes five to seven working days。(for commercial areas only)

2: Warranty Period:

TruSens purifiers provide two-year self-carrying maintenance. Customers need to keep the purchase receipt or complete the online maintenance registration,and WhatsApp 9876 1441/ online to make an appointment for maintenance services

Address of TruSens Customer Service Center: Unit A, 14/F, Mai Wah Industrial Building, 1-7 Wah Sing Street, Kwai Chung

Opening hours: Monday to Friday: 09:00 to 18:00; closed on public holidays

 


























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